Maligaon: With the aim to make payments easier for travellers, Northeast Frontier Railways (NFR) has introduced a QR-enabled payment system at all major railway stations. A total of 588 booking counters are now equipped with QR-enabled payment devices.
To support the vision of Digital India and enable cashless transactions, NFR has equipped 588 booking counters with QR-enabled payment machines. These counters are distributed across its five divisions i.e. Katihar, Rangiya, Alipurduar, Lumding, and Tinsukia. This initiative ensures that passengers at all major stations within the NFR network can benefit from seamless digital payments. And making ticketing more convenient and efficient. The QR-enabled payment counters have been strategically distributed across the region. 167 are in Katihar, 96 in Alipurduar, 87 in Rangiya, 175 in Lumding, and 63 in Tinsukia.
NFR has launched several special trains to manage the passenger rush and demand. The availability of these machines at booking counters is especially beneficial for festival rush travellers, allowing them to avoid lengthy queues for cash transactions and opt for faster digital payment modes. This setup not only enhances passenger convenience but also aligns with safety protocols by minimizing cash handling, ensuring a smoother journey for all. The QR-enabled payment system will allow passengers to book their tickets through various digital platforms and scan the QR code at the station to obtain their tickets without the need for physical interaction. This move is expected to reduce queues at ticket counters, minimizing the use of cash, and ensuring a faster and more secure ticket purchasing process. The introduction of cashless ticketing is another milestone achieved by NFR towards its efforts to modernize passenger services with enhanced amenities. Adopting innovative technologies in ticketing systems will further make travelling easier and safer for train passengers.
Earlier, the mobile app-based ticketing systems through the Unreserved Ticketing System (UTS) app were adopted by NFR. This app allows passengers to book unreserved tickets from the comfort of their homes using their smartphones for their planned journeys. The Digital India initiative aims to promote the 3 C’s i.e. Contactless ticketing, Cashless transactions and Customer convenience and experience.
